Shipping and Delivery Policy

Last Updated: August 27, 2025

This Shipping and Delivery Policy explains how we handle the shipping and delivery of physical and/or digital products and services offered through wicard.info, www.wicard.top, and www.wicard.com.sa, owned and operated by Wikriate Advanced Solution.

1. General

By purchasing our services or products, you agree to the terms of this Shipping and Delivery Policy. The Company ensures that all deliveries are handled promptly and professionally in accordance with international standards and applicable Saudi regulations.

2. Shipping Methods

Digital Services & Products:
Delivery of digital services (e.g., software activation, digital codes, online subscriptions) is made electronically to the email or account provided during purchase.
Delivery is typically instant or within 24–48 hours from the confirmation of payment.
Physical Products (if applicable):
Shipping of physical cards, promotional materials, or devices is handled via trusted courier partners (such as DHL, Aramex, or local logistics providers).
Delivery times may vary depending on the destination, but usually take 3–7 business days within Saudi Arabia and 7–14 business days for international shipments.

3. Shipping Charges

Shipping costs, if applicable, will be calculated and displayed at checkout before you confirm your order.
Promotional campaigns may include free shipping offers within certain regions.

4. Delivery Timeline

Orders are processed only after successful payment confirmation.
Digital products are delivered within 24 hours unless otherwise specified.
Physical shipments are processed within 2–3 business days and delivered based on courier schedules.
Delays may occur due to public holidays, customs clearance, or unforeseen logistics issues.

5. Order Tracking

For physical deliveries, you will receive a tracking number via email or WhatsApp once the order has been shipped.
For digital deliveries, you will receive confirmation and instructions directly to your registered email or phone number.

6. Failed Delivery

If delivery fails due to incorrect or incomplete information provided by you, the Company will not be held responsible.
Additional charges may apply for re-shipment in such cases.

7. International Shipping

International orders may be subject to customs duties, taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery times for international shipments may be longer due to customs clearance procedures.

8. Contact Information

For any inquiries regarding shipping or delivery, you may contact us:

Company Name: Wikriate Advanced Solution
Official Website: www.wikriate.com
Email: sales@wikriate.com
WhatsApp Contact: +966 125810555
Address: 7915 King Abdul Aziz Road, Randa Tower, 4th Floor, Office 4011, Jeddah, Saudi Arabia